Information Designer

program for deliberative democracy | pittsburgh, pa | 2010–present

Design and test educational documents for poll participants. Collect and synthesize data from deliberative events into reports for distribution to policymakers and media outlets.

• Collected data and input from numerous partner organizations including the Coro Center for Civic Leadership and The Pittsburgh Foundation
• Created visuals to improve reader understanding of complex material
• Designed a final report that was distributed to local government officials and media outlets

Design Assistantship

carnegie mellon university | pittsburgh, pa | 2010–2011

Worked with a team to develop concepts for a service that would facilitate thesis research by merging project management tools with collaborative aspects of social media.

• Researched stakeholder needs using surveys and interviews
• Created personas and scenarios to support concept development
• Built wireframes, wrote an implementation plan, and presented results to school staff

Business Analyst

columbia business school | new york, ny | 2006–2008

Conceived and managed numerous projects to enhance the Executive MBA student experience and streamline department workflow for faculty and staff.

• Developed websites that consolidated and simplified information distributed to students in the school's Executive MBA partnerships with London Business School and the Haas School of Business (University of California, Berkeley)
• Improved the student experience by implementing technologies such as WebEx for student meetings and interactive classroom technology for remote access to classes
• Worked on the planning and implementation of the school's re-branding initiative

Technical Specialist

columbia business school | new york, ny | 2005–2006

Managed technical support for over 600 Executive MBA students in three programs.

• Updated support procedures to improve student experience
• Made significant improvements in student satisfaction with technical support

Assistant Director (Directors Guild of America)

various | new york, ny | 2003–2005

Worked as part of the assistant director team, both on and off-set, to plan and coordinate numerous film and television projects including Law & Order, and The Manchurian Candidate.

Directors Guild Trainee

directors guild of america | new york, ny | 2001–2003

Worked with the production team, cast and crew on projects including Law & Order, Law & Order: SVU, Cold Mountain and numerous commercials.